Purpose and written agreement
These terms describe the general framework for ORYVANT IT services. The accepted proposal and associated documents define the project. Agreed specific terms take precedence over general terms, subject to mandatory rules.
The website and enquiry form do not create a contract. Work starts after written agreement on the proposal and completion of the agreed starting conditions.
Scope and cooperation
The proposal specifies objectives, features, deliverables, access, responsibilities, environments and acceptance criteria. The client supplies necessary materials and permissions. Scope, source or constraint changes require written approval and may change price or timing.
Prices and external costs
From indicates a starting price for a pilot scope. Prices are in euros. For private customers, displayed amounts include applicable taxes. The proposal confirms the total price and any additional costs before commitment.
Hosting, domains, subscriptions, AI usage, licences, translation, equipment and travel are included only when explicitly listed. No additional unagreed cost is added without approval.
Payment
Payment schedule, any deposits and due dates appear in the proposal and invoices. This website collects no payments.
For business clients, contractual documents specify late-payment consequences under applicable rules, including the statutory €40 recovery-cost allowance where due. Business recovery penalties are not applied to consumers.
Timing and review
Displayed durations are indicative. Timing depends on scope, supplied materials and review. Delivery, review and correction arrangements are defined in the proposal. Lack of response does not waive mandatory customer rights.
Intellectual property
The agreement specifies licensed or transferred rights, authorised uses, relevant materials and handover conditions. A blanket transfer of all rights is not presumed. Libraries, third-party software and open-source components retain their own licences.
The client must hold the necessary rights to supplied content, data and materials. Publishing a project as a reference requires separate agreement.
Confidentiality and project data
Nonpublic information is used for the agreed needs. Access is authorised and limited. When ORYVANT processes personal data on behalf of a client, responsibilities and processing conditions are set in an appropriate agreement before processing.
Support and limits
Included documentation and support are defined in the proposal. Recurring services or on-call support require a separate agreement. Permanent availability, certification or compliance with a specific regime is not promised without a corresponding written commitment. Responsibilities are assessed under the contract and mandatory rules.
Cancellation and mandatory rights
Cancellation requests must be made in writing. Consequences depend on the project's status and agreement without removing mandatory rights. Applicable consumer withdrawal rules are set out on the dedicated page.
Complaints and applicable law
For a difficulty, email business@oryvantsoftware.tech with project references. The parties first seek an amicable resolution. French law applies without removing mandatory protections available to consumers in their country of residence. Jurisdiction is determined by applicable rules.
Last updated: 11 October 2026.